FAQ

Frequently Asked Questions

1. Do you offer free shipping?
Yes! At Bonafide Organics, we offer free shipping on all orders, always.

2. Can I return or exchange my order?
Absolutely! We offer free returns and exchanges for all of our products. If you’re not satisfied with your purchase, simply reach out to us, and we’ll take care of the rest.

3. What are your shipping times?
We aim to ship all orders within 5-7 business days. Please note that shipping times may vary depending on demand and the time of year, but we always work to get your order to you as quickly as possible.

4. Do you ship outside the USA?
Currently, we only ship within the United States. We hope to expand to international shipping in the future, so stay tuned!

5. Are your soaps safe for sensitive skin?
Yes! All of our soaps are made with high-quality, organic ingredients that are safe and gentle on the skin. We do not use any toxic chemicals, artificial fragrances, or harmful additives, so you can feel confident in what you’re using on your skin.

6. How do I know your soaps are truly organic?
We pride ourselves on transparency. All of our products are carefully formulated using organic, natural ingredients. You won’t find any harmful chemicals in our soaps. We’re committed to providing the best for your skin and health!

7. Do you offer any discounts or promotions?
We occasionally offer promotions and discounts. Be sure to sign up for our newsletter to stay updated on the latest offers!

8. How do I contact customer support?
If you have any questions or concerns, feel free to reach out to us via email at bonafideorganics21@gmail.com. We’re always happy to help!